Platform Policies & Legal Management

Platform Policies & Legal Pages

Manage SaaS platform terms, privacy compliance, SLA, and refund guidelines displayed across the Main Landing Page.

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Total Policies

5

Active & Live

5

Draft / Inactive

0

Last Modified

1 day ago

Platform Legal Documents

Scope: Platform Wide (store_id = null)

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<h3>1. Acceptance of Terms</h3>
<p>By registering for, accessing, or using the <strong>SnapBuy Catalog SaaS Platform</strong> ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not access or use the platform.</p>

<h3>2. Multi-Tenant Merchant Accounts</h3>
<p>As a SaaS tenant ("Vendor" or "Merchant"), you are responsible for maintaining the confidentiality of your account credentials, store subdomains, and WhatsApp integration tokens. You agree to immediately notify SnapBuy of any unauthorized use or security breach.</p>

<h3>3. Permitted Use & Catalog Operations</h3>
<p>You agree to use SnapBuy exclusively for lawful commerce, digital product showcase, order management, and customer messaging. You may not upload prohibited, counterfeit, defamatory, or unlawful merchandise.</p>

<h3>4. Subscription Plans & Billing</h3>
<p>SnapBuy operates on tiered recurring subscription plans (Starter, Professional, Enterprise). Subscriptions renew automatically unless cancelled prior to the end of the current billing cycle. Failure to settle outstanding invoices may result in catalog suspension.</p>

<h3>5. Service Availability & SLA</h3>
<p>We target 99.9% platform uptime for all hosted store catalogs. Scheduled maintenance windows will be communicated via the Super Admin advisory board with at least 24 hours prior notice.</p>

<h3>6. Limitation of Liability</h3>
<p>In no event shall SnapBuy, its directors, employees, or partners be liable for indirect, incidental, or consequential damages resulting from transaction disputes between vendors and their end customers.</p>

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<h3>1. Information We Collect</h3>
<p>We collect information necessary to provide seamless multi-tenant catalog hosting and WhatsApp commerce services:</p>
<ul>
    <li><strong>Account Information:</strong> Name, business email, store phone number, billing address, and authentication credentials.</li>
    <li><strong>Catalog & Store Data:</strong> Products, categories, images, inventory levels, branding colors, and pricing.</li>
    <li><strong>Transaction & Order Logs:</strong> Customer names, delivery addresses, telephone numbers, and order items generated via customer storefronts.</li>
</ul>

<h3>2. How We Use Information</h3>
<p>Your information is used strictly to power catalog storefronts, dispatch order notification webhooks, process subscription billing, and prevent fraudulent activity.</p>

<h3>3. WhatsApp Integration & Data Transmission</h3>
<p>SnapBuy generates pre-formatted WhatsApp chat payloads. Communication between consumers and merchants over WhatsApp takes place directly across end-to-end encrypted WhatsApp infrastructure.</p>

<h3>4. Data Security & Storage</h3>
<p>All sensitive tokens, database connections, and session data are safeguarded with industry-standard TLS encryption, strict password hashing (bcrypt), and role-based access controls.</p>

<h3>5. Your Rights & GDPR Compliance</h3>
<p>Merchants and consumers have the right to request access to, rectification of, or permanent deletion of their personal data by contacting platform administration at <em>privacy@snapbuy.saas</em>.</p>

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Policy Legal Content (HTML / Rich Text) * Supports standard HTML tags: <h3>, <p>, <ul>, <li>, <strong>, <em>.

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Policy Title *

URL Slug *

Effective Date Label

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Policy Legal Content (HTML / Rich Text) * Supports standard HTML tags: <h3>, <p>, <ul>, <li>, <strong>, <em>.

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Order	Policy Title	URL Slug	Effective Date	Updated
1	Terms of Service Terms, conditions, and rules governing the usage of SnapBuy Catalog SaaS platform and merchant software services.	`/policy/terms-of-service`	October 28, 2026	1 day ago
2	Privacy Policy Comprehensive information regarding how SnapBuy collects, protects, stores, and processes merchant and consumer data.	`/policy/privacy-policy`	October 28, 2026	1 day ago
3	Refund & Cancellation Policy Our refund, subscription cancellation, and dispute resolution guidelines for SaaS subscriptions.	`/policy/refund-policy`	October 28, 2026	1 day ago
4	Shipping & Delivery Policy Service level agreements, digital delivery of catalog accounts, and merchant logistics guidelines.	`/policy/shipping-policy`	October 28, 2026	1 day ago
5	Cookie Policy Transparency regarding our use of cookies, local storage, and tracking technologies.	`/policy/cookie-policy`	October 28, 2026	1 day ago